Pragmatic Management Services

Making IT Happen

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Collaboration is a recursive process where two or more people or organisations work together to realise shared goals.

In particular, teams that work collaboratively can obtain greater resources, recognition and reward when facing competition for finite resources.

(Wikipedia definition of Collaboration)

The pace of change we face today is such that that the need for effective collaboration is probably greater now than ever. This is particularly true in the SME environment where individual organisations will rarely have the resources, skills and knowledge to develop services and products synergistic to their core offerings. E-Reach provides the essential tools to allow such collaborations to flourish in a cost effective, yet secure, environment.


Infrastructure complexity prevents technology based collaboration between organisations:

  • Different technology standards
  • Different software releases
  • Different suppliers
  • Directory management issues
  • Security concerns

In fact the management of the technology environment can consume more resource and cost than the real collaboration it is supposed to be facilitating.


Abandoning Technology facilitation and using face to face meetings is not the answer as the necessary physical proximity results in excessive travel costs and elapsed time constraints whilst the need for synchronicity (all must address joint tasks at the same time) inevitably results in  poor project management.


The ideal environment for collaboration is one that provides:

  • A high degree of functionality for a low cost
  • Security for intellectual property development
  • Support for both formal and informal ideas development
  • Little or no management overhead
  • Work flow management to support asynchronous working
  • File storage of all file types
  • Easy retrieval of intellectual property at the end of the collaboration
  • Accessible from anywhere there is an Internet connection
  • Accessible by any mobile or fixed device